Last Updated: June 2026

Welcome to Neelkanth Star Group By accessing or using our website, booking accommodations, event venues, restaurants, banquet facilities, wedding services, or any other services offered through our website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our website or services.

1. About Neelkanth Star Group

This website is owned and operated by Neelkanth Star Group and its associated properties, including hotels, resorts, restaurants, banquet halls, wedding venues, and hospitality services.

The information provided on this website is intended to assist customers in learning about our services, checking availability, making reservations, and contacting our team.

2. Website Usage

You agree to:

  • Use the website only for lawful purposes.
  • Provide accurate and complete information when making inquiries or reservations.
  • Not misuse, damage, interfere with, or disrupt the website.
  • Not attempt unauthorized access to any part of the website, servers, or databases.

We reserve the right to restrict or terminate access to users who violate these Terms.

3. Reservations & Bookings

Hotel Reservations

All room bookings are subject to:

  • Availability at the time of confirmation.
  • Verification of payment details.
  • Applicable taxes and government charges.

A booking is considered confirmed only after a confirmation email, SMS, or written acknowledgment has been issued.

Event & Wedding Bookings

For banquets, weddings, conferences, and special events:

  • Advance payment or booking deposits may be required.
  • Event dates are secured only after receipt of the agreed booking amount.
  • Customized event agreements may contain additional terms specific to the event.

4. Pricing & Payments

  • All prices displayed are subject to change without prior notice.
  • Applicable GST and government taxes will be charged as per prevailing laws.
  • Full or partial payment may be required before confirming reservations.
  • We reserve the right to correct pricing errors appearing on the website.

5. Cancellation & Refund Policy

Accommodation Bookings

Cancellation policies may vary depending on:

  • Room category
  • Promotional offers
  • Seasonal packages
  • Group reservations

Specific cancellation terms will be communicated during booking.

Event & Banquet Bookings

Deposits paid for weddings, banquets, conferences, or special events may be non-refundable depending on the event agreement.

Refunds, where applicable, will be processed within a reasonable timeframe through the original payment method.

6. Check-In & Check-Out

Guests must provide valid government-issued identification at check-in.

Neelkanth Star Group reserves the right to refuse accommodation in accordance with applicable laws and property policies.

Standard check-in and check-out timings may vary by property and will be communicated at the time of booking.

7. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Videos
  • Graphics
  • Text
  • Designs
  • Branding materials

is the property of Neelkanth Star Group unless otherwise stated.

No material may be copied, reproduced, distributed, modified, or used commercially without prior written consent.

8. Accuracy of Information

We strive to ensure that information on our website is accurate and updated.

However, we do not guarantee:

  • Completeness
  • Accuracy
  • Availability
  • Error-free operation

Descriptions, photographs, amenities, and pricing may change without notice.

9. Third-Party Links

Our website may contain links to external websites for your convenience.

Neelkanth Star Group is not responsible for:

  • Third-party content
  • Privacy practices
  • Website availability
  • Products or services offered by third parties

Users access such websites at their own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Neelkanth Star Group shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Business interruption
  • Data loss
  • Website downtime
  • Technical failures

arising from the use of this website or our services.

11. User Conduct

Users shall not:

  • Post harmful, offensive, or unlawful content.
  • Upload malicious software or viruses.
  • Engage in fraudulent booking activities.
  • Violate applicable laws while using our services.

Violation may result in suspension or legal action.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in the Privacy Policy.

13. Force Majeure

Neelkanth Star Group shall not be responsible for delays, cancellations, or failure to perform services due to circumstances beyond reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Strikes
  • Pandemics
  • Power failures
  • Transportation disruptions

14. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website constitutes acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts having jurisdiction in Haryana, India.

16. Contact Information

Neelkanth Star Group

For questions regarding these Terms & Conditions, please contact:

Phone: +91 9733200009, +91 9732200009
 Website: neelkanthstargroup.com