Privacy Policy – Neelkanth Star Group

Effective Date: June 2026

At Neelkanth Star Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard the information you provide while accessing our website, visiting our properties, making reservations, or using any of our hospitality services.

This policy has been drafted for Neelkanth Star Group and follows common hospitality industry privacy practices.

Introduction

Neelkanth Star Group values the trust you place in us. We are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy applies to all users who visit our website, contact us, make bookings, attend events, dine at our establishments, or otherwise interact with our services.

By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect and process the following types of information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Postal Address
  • Company Name (if applicable)
  • Reservation and Booking Details
  • Event Inquiry Information
  • Payment Information (processed through secure payment gateways)

Automatically Collected Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

Additional Information

When you contact us, participate in promotions, subscribe to newsletters, submit inquiries, or request services, we may collect information relevant to your request.

How We Use Your Information

Neelkanth Star Group may use your information to:

  • Process bookings and reservations.
  • Respond to inquiries and customer service requests.
  • Provide hospitality, dining, event, and accommodation services.
  • Send booking confirmations and service updates.
  • Improve website performance and user experience.
  • Conduct surveys and gather customer feedback.
  • Send promotional offers, newsletters, and marketing communications.
  • Maintain security and prevent fraud.
  • Comply with legal and regulatory obligations.

Sharing of Information

Neelkanth Star Group does not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Trusted service providers assisting in reservations, payments, marketing, and website management.
  • Government authorities when required by law.
  • Legal advisors and auditors where necessary.
  • Successors or acquiring entities in case of business restructuring, merger, or acquisition.

All such disclosures are made only when necessary and subject to appropriate confidentiality obligations.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Only authorized personnel and approved service providers have access to personal information, and such access is limited to business purposes.

While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookies Policy

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyze website traffic and usage patterns.
  • Personalize content and offers.
  • Enhance user experience.

You may disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.

Marketing Communications

If you subscribe to our newsletters or promotional communications, we may send updates regarding:

  • Hotel and restaurant offers
  • Event promotions
  • Seasonal campaigns
  • New property launches
  • Special discounts

You may opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected.
  • Comply with legal, regulatory, accounting, or reporting requirements.
  • Resolve disputes and enforce agreements.

Once information is no longer required, it will be securely deleted or anonymized.

Third-Party Websites

Our website may contain links to external websites. Neelkanth Star Group is not responsible for the privacy practices, content, or policies of third-party websites. Users are encouraged to review the privacy policies of those websites separately.

Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of personal data.
  • Restrict processing of your information.
  • Withdraw consent for marketing communications.
  • Request information regarding how your data is used.

Requests may be submitted using the contact details provided below.

Changes to This Privacy Policy

Neelkanth Star Group reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page along with the revised effective date.

Continued use of our website and services after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Neelkanth Star Group
Website: www.neelkanthstargroup.com
Phone: +91 9733200009, +91 9732200009

We will make reasonable efforts to respond to all privacy-related requests in a timely manner.